The company's mailing and registered address is PO Box 136, Rowlett, TX 75030. Our new employee training is held at a facility located in Plano, Texas.

Our nursing student sitters are employees and are provided competitive compensation for their meaningful work for our families. For this reason tips are not recommended, and sitters may not accept.

You may cancel your paid membership subscription at any time by contacting the SITTERNEEDED™ office at 972-749-9911 or accounts@sitterneeded.com. If you cancel your subscription, you typically can be permitted to use your subscription until the end of your then-current subscription term. However, your subscription will not be renewed after your then-current term expires. Please see Description of Services for full details.

The rates for care assignments for multiple children are billed in such a way to offer a cost savings to families. For care assignments with multiple children, hourly rates for each child are not applied. Instead, we bill hourly for the youngest child we are caring for and then bill the additional child rate per our hourly rates.

We are pleased to offer a professional and trusted solution for childcare by both employing nursing students and providing professional mentorship and training. As a result, we offer competitive pay to our qualified sitters; however, we aim to balance that cost with your family's need for affordable child care.

To begin a care relationship with SITTERNEEDED™, you first select a membership option that best meets your family’s childcare needs. A longer-term membership provides a greater discount on the monthly cost. Then, pay only for the hours you use. Hourly rates for services are determined by the number and ages of children to be cared for during a care assignment. Please see the membership options and our hourly rates table for full details.

Rates for as needed requests from non-members are slightly higher. Please use our Contact Form to inquire about this option.

Our student nurse sitters observe the following precautions to help keep our families safe:

• attending virtual college courses and adhering to social distancing and isolation guidelines
• hand washing upon entry and throughout visit per usual infection prevention precautions (before/after eating and restroom use, etc.)
• leave shoes outside and limit personal belongings (backpack, purse) brought into the home
• and additional family-specific requests

Our sitters are screened for fever and any other sick symptoms or exposure immediately prior to a family visit. If any concern is noted, an alternate sitter will be identified as possible and the family is notified immediately.   For the safety of our sitters, please notify our office if any family members are sick prior to a scheduled visit.

Yes, our services are provided on-site in your home. We know that as busy parents, the commute time to and from school, activities and errands already adds time and stress to your day. We are excited to come to you and provide safe care in your home where your children are comfortable and have access to all of their favorite items such as toys and foods.

Although we generally provide care in your home location, alternate care locations can be discussed on an individual basis. Please contact our office at 972-749-9911 or email info@sitterneeded.com to discuss your specific request.

We are excited to offer services to as many cities as we can within the Dallas-Fort Worth metroplex. Our service area depends on the location of our student nurse sitters. We plan to continually expand our service area as we hire and train additional sitters from local nursing schools. Please contact our office at 972-749-9911 or info@sitterneeded.com to inquire about your exact location need.

We are not currently registered as an approved provider; however, this is an expanded service offering that we may add in the future.

All of our sitters must be a current nursing student in good standing at their respective universities/colleges. It is a condition of nursing programs that all students obtain the following prior to beginning nursing courses: background check, drug screening and CPR certification. It is this commitment to their professional training and to the community at large that sets nursing students apart as a premier choice in on-demand childcare. We require all documentation to be provided, and it is kept on file.

In addition, all applicants are interviewed using behavioral-based interviewing techniques, and a reference check is completed. Our commitment is to review and screen all applicants thoroughly to ensure we hire the highest quality candidates.

We are not currently registered as a respite care provider; however, this is an expanded service offering that we may add in the future.